VERBUND AG is committed to protecting your personal data. We therefore comply with the applicable legislation on the protection, lawful handling and confidentiality of personal data as well as data security, in particular the Federal Data Protection Act (DSG) and the General Data Protection Regulation (GDPR). The following information describes which personal data we may process if necessary.
1. Name and address of the controller
The controller responsible for processing your personal data in accordance with data protection provisions is:
VERBUND AG
Am Hof 6a
1010 Vienna
(hereinafter referred to as: “VERBUND”, “we”, “us”)
The contact details of the Data Protection Officer are as follows: datenschutz@verbund.com
2. Data processing in relation to the “Websites”
2.1. Scope of the processing of personal data
When you visit www.inspire-summit.com (“Website”) and the webshop tickets.inspire-summit.com available there (“Webshop”) (both jointly referred to as the “Websites”), the following personal data is automatically collected:
• Date and time a page was accessed on our Website
• Data about your device (device ID)
• IP address
• Web browser name and version
• Session ID
With regard to the cookies collected when you visit the Websites, we refer to the cookies policy in Clause 7, which states that only necessary cookies are used.
2.2. Legal basis and purpose of data processing
As far as the data of your visit to the Websites is concerned, we base the justification for the processing on our legitimate interest in accordance with Art. 6(1)(f) GDPR, which lies in making our website user-friendly and protecting the website from attacks.
We process your data in connection with your visit to the Websites for the following purposes:
- to provide you with the Websites, including their features,
- to further improve and develop these websites,
- to be able to compile usage statistics for statistical evaluations anonymously and
- to detect, prevent, and investigate attacks on the Websites.
2.3. Storage period
We will generally store your data for visiting the Websites for a period of five months. Data will only be stored for longer if this is necessary to investigate any attacks on the website and only until the end of any applicable limitation periods, statutory retention periods or any legal disputes.
2.4. Data recipients
We will not disclose your personal data collected on the basis of your use of the Websites to third parties unless this is necessary to fulfil our obligations or is required by law or by the authorities. We regularly use IT service providers to operate and manage the website, who may also have access to personal data on our behalf and in accordance with our instructions in order to provide the commissioned IT services.
We also send your personal data to the following recipients:
- to external third parties to the extent necessary on the basis of our legitimate interests (certified public accountants, insurance companies in the event of an insurance claim, legal representatives in the event of an incident, etc),
- to regulatory authorities and other public bodies to the extent required by law (e.g. tax authorities, courts, etc.).
Your data will not be disclosed to any other third parties for their own purposes without your consent.
3. Data processing in the context of “contacting us/enquiries”
3.1. Scope of the processing of personal data
If you contact us, we will process your personal data (E-mail, name, telephone number, as well as your query and any associated documents) for the purpose of processing your query and responding accordingly.
These data are provided by you on a voluntary basis; they are neither required by law or by contract nor are they required in order to enter into a contract. However, if you do not provide these data, VERBUND will not be able to process your enquiry.
3.2. Legal basis and purpose of data processing
The legal basis for processing the data is our legitimate interest under Art. 6 (1) lit f GDPR, which is to process and fulfil your request. Furthermore, if the purpose of the contact/enquiry is to conclude a contract, the legal basis for processing is based on our (pre)-contractual obligations under Art 6 (1) lit b GDPR.
3.3. Storage period
We store your data until we have handled your enquiry and beyond that for a period of three months to enable us to adequately respond to any follow-up questions. If a contract is subsequently concluded, the data will only be stored for a longer period on the basis of statutory retention periods or to defend ourselves in the event of legal disputes.
3.4. Data recipients
We regularly use service providers (e.g. IT service providers), who may also have access to personal data on our behalf and in accordance with our instructions in order to provide the commissioned services.
We may also transfer your personal data to the following recipients:
- to VERBUND Group companies or other cooperation partners involved in an event to the extent necessary based on our legitimate interests or to fulfil our contractual (or pre-contractual) agreements;
- to the extent necessary and based on our legitimate interests, also to external third parties such as legal representatives as needed, insurance companies in the event of an insurance-related event, and certified public accountants;
- to regulatory authorities and other public bodies to the extent required by law (e.g. tax authorities, courts, etc.).
4. Data processing in the context of “Ticket purchases in the Webshop and handling of the conference”
4.1. Scope of the processing of personal data
In order to initiate a contract for the “INSPIRE energy summit” meeting, the following personal data will be provided by you or an authorised third party in the Webshop as part of the “Buy Ticket” purchase process: name, address, E-mail address, telephone number. This may include information about your position, payment modalities, bank details, billing address, UID number and company.
With the exception of the payment method “purchase on account”, all payment methods offered via the Webshop (in particular credit card) are made possible by integrating the payment service provider Stripe Payments Europe, Limited, which is based in The One Building, 1 Grand Canal Street Lower, Dublin 2, Ireland (“Stripe”). In this case, the payment data you enter will not be processed by us and will not be stored. Instead, the payment service provider Stripe will process and validate the payment. The corresponding data protection regulations of Stripe apply. Stripe informs us that payment has been made so that we can process and complete the purchase process in the Webshop.
The data is provided on a voluntary basis; however, if data is not provided in the fields marked as mandatory, we cannot conclude a contract with you and you will not be able to participate in the conference.
4.2. Legal basis and purpose for processing personal data
The purchase process made in the Webshop is intended so that users can enter into a contract with VERBUND. Upon acceptance by VERBUND, you enter into a contract with VERBUND. The legal basis for processing the data required for the conclusion of the purchase is Art. 6 (1) lit b GDPR and therefore the processing for carrying out pre-contractual measures or the fulfilment of a contract. In addition, further personal data that you voluntarily disclose will be processed based on our legitimate interests under Art. 6 (1) lit f GDPR, which may include being able to address you in accordance with your details.
The necessary personal data disclosed in connection with the purchase process are processed for the purpose of concluding the contract and fulfilling the contract, and for the handling, billing, and administration of the conference, including related communications (sending the invoice, ticket and further event information both before and after the conference, sending a link to and using the event app, as well as answering questions, etc.)
4.3. Storage period
We will store your data for as long as it is necessary to fulfil the purpose, in particular the performance of the contract. In addition, your data will only be stored as long as it is required to be processed under statutory retention obligations, or as long as claims from the contractual relationship can be asserted.
4.4. Data recipients
Data are only passed on to third parties if this is necessary to fulfil (pre)contractual or legal obligations, is justified to protect our legitimate interests or is permitted within the scope of your granted consent.
Your data may be transferred to contracted service providers for order processing. Our contract processors include, in particular, IT service providers and other providers of services, tools and software solutions that also assist us in providing our services and work on our behalf (e.g. service providers for the purpose of event management or the event management app “Event-Cockpit”).
5. Data processing in relation to visual recording (photos/videos)
5.1. Scope of the processing of personal data
If images are taken during events/conferences of VERBUND, these are saved and used by VERBUND.
5.2. Legal basis and purpose for processing personal data
Personal data is processed on the legal basis of point (f) of Art. 6(1) GDPR and thus the legitimate interest of VERBUND.
Visual recordings are processed and stored in the VERBUND archive for the purpose of documenting events/conferences. Furthermore, the image recordings are processed for internal purposes and for the purposes of VERBUND’s public and press relations work, and may be made available to participants and published in printed and electronic media, in particular on social media platforms (Facebook, X, YouTube, etc.). If we are unable to base the use of the images on legitimate interests, we will obtain separate consent from you for the processing in accordance with point (a) of Art. 6(1) GDPR. You can withdraw your voluntarily granted consent at any time with future effect, e.g. by sending an E-mail to datenschutz@verbund.com.
5.3. Storage period
The images will be stored as long as the purpose behind the documentation continues to apply and no objection is lodged regarding this processing. In addition, we will store your data for as long as we are required to do so under statutory retention obligations. If the processing is based on your voluntary consent, we will store the data until you withdraw your consent.
5.4. Data recipients
The images will only be passed on to third parties where justified in order to protect our legitimate interests and permissible within the scope of the processing purpose. The images may be sent to contracted service providers for order processing.
6. Data processing within the context of the “newsletter”
6.1. Scope of the processing of personal data
When you sign up to receive a newsletter from VERBUND, we process the following data in particular: personal information such as salutation, title, name, E-mail address, information about your company and position, as well as any other data you provide (e.g., selected interests). The above data is provided on a voluntary basis. However, if you do not provide the data in any of the fields marked as mandatory, you will not be able to receive the newsletter.
6.2. Legal basis and purpose for processing personal data
The legal basis for processing the data is Art 6 (1) lit a GDPR in combination with Section 174 of the Telecommunications Act and therefore your voluntary consent to receive the newsletter. Your voluntary consent may be revoked at any time without giving reasons and with effect for the future, for example via the link contained in the E-mail or in writing by sending an E-mail to datenschutz@verbund.com. The revocation does not affect the lawfulness of the processing carried out on the basis of the consent prior to the revocation.
The personal data listed above will be processed by VERBUND in order to provide you with information about the INSPIRE energy summit, as well as about other VERBUND events by E-mail.
6.3. Storage period
Your data will be processed for as long as you continue to receive the newsletter, unless you withdraw your voluntary consent.
6.4. Data recipients
Your data will only be forwarded to third parties where this is required for the fulfilment of (pre)contractual or legal obligations or where permitted within the scope of your voluntary consent. For example, we may transfer your personal data to external third parties such as certified public accountants, insurers or legal representatives if necessary. In this case, personal data will be anonymised where possible.
Your personal data may be transferred to commissioned service providers for processing.
7. Cookies Policy
7.1. Cookies and how they work
Cookies and similar web storage technologies, such as scripts, web beacons, tracking URLs, pixels and tags (hereinafter referred to as “cookies”) are used on our Websites. Cookies are small files that are stored on your end device (e.g. PC, smartphone or tablet) when you visit our website. Every time you visit our website, the cookies and our website “communicate” with each other so that your device can be recognised. This is beneficial to both you and us: cookies serve the purpose of enabling our website to work correctly, expanding the range of functions and optimising the website experience. This enables the website to remember certain entries and settings (e.g. language, font size) over a certain period of time so that you do not have to enter them again each time you visit the website. We exclusively use first-party cookies. These come directly from our website and only send information to us.
In many cases, cookies do not identify you as a person, but instead only your device. In the event of necessary cookies, data processing is required for the purposes of data security measures and to prevent misuse and is therefore based on our legitimate interests in accordance with Art. 6 (1) lit f GDPR in combination with Section 165 (3) Telecommunications Act
We currently only use cookies on our Websites to provide you with an optimal website experience. Cookies that are technically necessary for our performance obligation (“necessary cookies”) are automatically activated at each visit based on our legitimate interests. These cookies are necessary for the Websites to operate and enable basic functionalities to be ensured. The websites cannot function properly without these cookies.
The necessary cookies used and their storage duration are listed here:
8. Your rights
In principle, you have the right of access, rectification, erasure, restriction of processing, data portability, revocation of a granted consent and objection with regard to your data processed by us. To enforce these rights, contact us, e.g., by sending an E-mail to datenschutz@verbund.com. If you believe that the processing of your data violates data protection law or that your rights under data protection law have otherwise been violated in any way, you can lodge a complaint with the supervisory authority in your place of residence. In Austria, this supervisory authority is the Data Protection Authority (DSB), Barichgasse 40–42, 1030 Vienna [www.dsb.gv.at].
9. Updating data protection information
We reserve the right to make changes to this data protection information at any time. Changes are published on this Website.
Last updated: April 2025